For ages 21+

Responsible and safe gaming at bea99

Enjoy entertainment within limits — bea99 always puts your safety and mental well-being first.

Our Commitment

bea99 believes that online betting and casino games are enjoyable only when played responsibly. We want every one of our players to stay safe and happy. That is why we have built a range of protective tools and support systems to help you stay within your limits.

Gambling or betting should never be seen as an alternative source of income. It is entirely a recreational activity. Managing your budget, your time, and your mental state — these three aspects are the foundation of responsible gaming. bea99 is by your side at every step.

Age Verification and the 21+ Rule

bea99 strictly enforces a 21+ age limit. No underage person may open an account or play games on our platform. Age is verified at registration, and account verification steps are taken whenever there is any suspicion.

21+ Rule

Setting Deposit Limits

You can set your own limit on how much you deposit each day, each week, or each month. Once a limit is set, it takes effect immediately. If you want to increase the limit, you must wait at least 7 days — this is for your own protection.

Budget Control

Time-Out Feature

If you feel your playing time is increasing, use the time-out feature. You can temporarily deactivate your account for any period from 24 hours to 6 weeks. During a time-out, no deposits or bets will be accepted.

Break Feature

Self-Exclusion

If you want to take a long-term break from playing, choose the self-exclusion option. You can exclude yourself for 6 months or permanently. During this period there is no way to reactivate the account — this decision is entirely yours.

Long-Term Protection

Loss Limits and Betting Limits

Set a maximum limit on how much you can lose within a given period. Once this limit is reached, bea99 will automatically stop your betting until the set period ends.

Loss Control

24/7 Support Team

For any issue, bea99's Bangladeshi support team is available around the clock on live chat. Contact us directly for any questions or assistance related to responsible gaming — our team speaks Bengali.

Round-the-Clock Support

Warning Signs of Problem Gambling

Recognise these signs to protect yourself or a loved one. Catching them early makes it easier to keep things under control.

Mental and Behavioural Signs

  • Repeatedly spending more money than your budget allows
  • Placing larger bets to try to win back money you have lost
  • Hiding your gambling activity from family and friends
  • Being unable to stop playing, or repeatedly trying and failing
  • Losing focus on work or studies because you are thinking about gambling
  • Feeling restless or irritable when you cannot play

Financial and Social Signs

  • Using money meant for bills or daily expenses on gambling
  • Taking on debt or borrowing money to place bets
  • Experiencing problems at work or in personal relationships
  • Feeling excessively excited when you win and severely down when you lose
  • Neglecting sleep, food, or rest while playing
  • Becoming isolated from friends and family

If you notice any of these signs in yourself, contact bea99's live chat immediately or use the self-exclusion or time-out tools.

Smart Tips for Safe Gaming

Following these simple habits will keep betting enjoyable and in control at all times.

Budget and Time Planning

  • Set a fixed budget before you play and do not exceed it
  • Set a specific time limit — keep an eye on the clock while you play
  • Take regular breaks and do not play for long stretches at a time
  • Set a deposit limit to prevent overspending
  • Keep your winnings separate — do not put all your money back into the game

Mental Well-Being

  • Avoid playing when you are angry, sad, or under stress
  • Avoid betting after consuming alcohol or any other substance
  • Never think of gambling as a source of income or a way to pay off debt
  • Do not place more bets in an attempt to recover money you have lost
  • Spend time with family and friends — find other ways to have fun

How to Set Up Protection Tools

After logging in to your bea99 account, you can activate your preferred protection settings in just a few steps.

01

Log In to Your Account

Go to the bea99 login page and enter your username and password to access your account.

02

Account Settings

From the profile menu, select the "Responsible Gaming" option.

03

Set Your Limits

Set a deposit limit, loss limit, or session time limit — whichever suits your needs.

04

Get Support

If you have any issues, contact us via 24/7 live chat or at [email protected].

Important Information

Once self-exclusion is activated, the account cannot be reactivated under any circumstances for the duration of the set period. This is a final decision and cannot be reversed after it takes effect. Lowering a limit takes effect immediately, but increasing a limit requires a waiting period of at least 7 days.

Your bea99 account is always for your personal use only. Do not allow anyone else to use your account — especially any underage person.

Protection of Minors

bea99 strictly does not support account registration or gameplay by anyone under the age of 21. If there are children or teenagers in your household, take the following steps:

  • Keep your login details secure and out of reach of children
  • Use parental control software on your computer or mobile device
  • Talk to children honestly about gambling and betting
  • Always log out after using your account
  • Do not keep betting site bookmarks or shortcuts on children's devices

What You Must Never Do

  • Do not place bets in a minor's name or on their behalf
  • Do not present betting or gambling as fun in front of children
  • Do not allow a minor to view or use your account
  • Do not use family savings or children's education funds for betting
  • Do not place large bets without a deposit limit in place

Responsible Gaming FAQ

Find answers to common questions here. Contact us for more information.

You can set a deposit limit directly from the settings section of your bea99 account. You can also request help in Bengali through our 24/7 live chat and our support team will assist you. Lowering a limit takes effect immediately, but increasing it requires a 7-day waiting period.

Yes, if you have any withdrawable balance in your account at the time of self-exclusion, it will be returned following the designated process. For more details, contact us via live chat or at [email protected] before activating self-exclusion.

A time-out is a temporary break — from 24 hours up to 6 weeks. Once the set period ends, the account is reactivated automatically. Self-exclusion is a longer-term decision — for a minimum of 6 months up to permanent, and during this period there is no way to reactivate the account.

First, contact bea99's 24/7 live chat or reach us at [email protected]. Our support team speaks Bengali and will provide immediate assistance with self-exclusion or setting limits. Seeking help from family support and a trusted counsellor is also an important step.

The minimum deposit at bea99 is ৳200 and the minimum withdrawal is ৳800. Transactions can be made via bKash, Nagad, and Rocket. Withdrawals are typically processed within 30 minutes to 3 hours. Plan your budget responsibly before making a deposit.

Yes. If you believe a family member is affected by a betting problem, contact us directly at [email protected] with full details or reach out via live chat. Our team will provide every possible assistance to take the necessary steps regarding the account in question.

Enjoy bea99 Responsibly

Play within your limits and let entertainment stay entertainment. Explore bea99's range of games and betting options.

For ages 21 and above only — play responsibly