bea99 Terms and Conditions

01. Introduction and Consent

These terms and conditions ("Terms") form a legal agreement between the bea99 platform and its users. bea99 is an online entertainment and gaming platform that provides cricket betting, slots, live casino games and other entertainment activities for users in Bangladesh.

By using the bea99 website, mobile application or any related services, you confirm that you have fully read, understood and agreed to comply with these terms. These terms should be read alongside our Privacy Policy and Responsible Gaming Policy.

1.1 Scope of Terms

These terms apply to all activities on the bea99 platform, including account registration, financial transactions, gaming activities, bonus claims and customer support services. These terms may be updated from time to time, and continued use of the platform after updated terms are published will be treated as acceptance of the new terms.

02. Eligibility and Age Requirement

To create an account and use services on bea99, you must meet the following eligibility requirements:

• You must be at least 21 years of age.
• You must be a legal resident of Bangladesh.
• You are using the platform voluntarily and of your own decision.
• You may hold only one account on bea99.
• You must be a mentally competent and responsible individual.
• Your account has not previously been closed by bea99.

2.1 Age Verification

bea99 reserves the right to verify a user's age at any time. We may request a valid government-issued identity document such as a national ID card, passport or birth certificate. Failure to provide the required documents may result in the account being temporarily suspended. If evidence of being underage is found, the account will be closed immediately and all funds may be forfeited.

03. Account Registration and Management

When registering on bea99, you must provide accurate, complete and up-to-date information. Providing false information is a direct violation of these terms and may result in account termination.

3.1 Account Security

• It is your responsibility to keep your account login details (username and password) completely confidential.
• You are responsible for all activities carried out from your account.
• If you suspect unauthorized access, notify our support team immediately.
• Allowing a third party to use your account is strictly prohibited.
• One person may operate one account only.

3.2 Updating Your Information

If your personal details change (such as your mobile number, email or payment method), notify our support team without delay or update your profile settings. bea99 will not be held responsible for any transaction delays or disruptions caused by outdated information.

04. Deposits and Withdrawals

4.1 Deposit Rules

Financial transactions on bea99 are processed through fully secure and encrypted channels. The following rules apply to deposits:

• The minimum deposit amount is ৳200 for each method.
• Accepted payment methods: bKash, Nagad and Rocket.
• Deposited funds must come from a Bangladeshi mobile banking account registered in your name.
• Deposits from third-party accounts are strictly prohibited.
• Once successfully verified, deposits are generally processed instantly.

4.2 Withdrawal Rules

Withdrawal requests are generally processed within 30 minutes to 3 hours. The following conditions must be met to make a withdrawal:

• The minimum withdrawal amount is ৳800.
• Withdrawals can only be made through the same method used for the deposit.
• Withdrawals may be on hold until KYC verification is completed.
• The applicable wagering requirements must be met before bonus funds can be withdrawn.
• Unusual or suspicious transactions may require additional time for verification.

07. Prohibited Activities

• Money laundering or unlawful financial activity.
• Creating multiple accounts to claim bonus benefits.
• Operating an account using a third party's identity.
• Attempting to hack, manipulate or reverse-engineer the platform's software.
• Playing games using automated bots or scripts.
• Collusion or cheating against other users.
• Participation in match fixing or sports corruption.
• Financing terrorism or other unlawful activities.
• Abusive or threatening behaviour toward customer support staff.

08. Account Suspension and Closure

8.1 Account Closure by bea99

bea99 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• In the event of a breach of any provision of these terms.
• If evidence of fraud, deception or suspicious activity is found.
• In the case of failure to pass age verification or provision of false information.
• Where necessary to comply with legal or regulatory requirements.

8.2 Account Closure by the User

You may request closure of your account at any time via our 24/7 live chat or email. Please withdraw all valid balances before closing your account. If active bonus wagering has not been completed, the bonus funds will be cancelled.

09. Limitation of Liability

The bea99 platform aims to provide uninterrupted and error-free service. However, bea99 will not be held liable for any loss in the following circumstances:

• Loss caused by technical errors, server outages or internet connectivity issues.
• Issues caused by third-party gaming software.
• Account hacking due to security vulnerabilities in the user's own device.
• Unforeseen circumstances (force majeure) such as natural disasters or government directives.
• System outages or delays from payment providers (bKash, Nagad, Rocket).

10. Privacy & Data Protection

bea99 places the highest importance on protecting your personal information. Please read our Privacy Policy for detailed information on how we collect, store, and use your data.

10.1 Purpose of Data Collection

• For account verification and identity confirmation.
• For processing financial transactions and preventing fraud.
• For improving customer support services.
• For fulfilling legal and regulatory obligations.
• For providing a personalized gaming experience.

10.2 SSL Encryption & Security

bea99 uses modern SSL encryption technology to protect all your transactions and personal information. Our servers and databases are operated in accordance with the highest security standards.

11. Responsible Gaming

bea99 places the highest priority on responsible gaming. We believe gaming should be an entertaining activity, not a source of financial stress. Visit our Responsible Gaming page for detailed guidelines.

11.1 Self-Control Tools

bea99 provides users with various tools to manage their gaming:

• The ability to set deposit limits.
• The option to temporarily or permanently exclude yourself (self-exclusion).
• A "cooling off" period for taking a break from gaming.
• The ability to view spending history and transaction records.

11.2 Contact for Support

If you feel that you or someone you know is struggling with a gaming addiction, please reach out via our 24/7 live chat or email us at [email protected]. Our support team is always ready to assist in Bengali.

12. Changes to Terms & Contact

bea99 reserves the right to modify these terms and conditions at any time. For significant changes, we will endeavor to notify users via email or platform notifications.

• Updated terms will take effect from the date of publication.
• Continued use of the platform after any changes will be considered acceptance of the new terms.
• If you do not agree to the new terms, please close your account.

12.1 Contact Us